Troubleshooting
This error message usually pertains to an incorrect power supply, or a disconnected/ loose wire. To rectify, please check the following: 1) Make su...
Wed, 10 Jul, 2024 at 3:48 PM
In this video, you’ll learn several basic troubleshooting techniques you can use to help diagnose issues you’re experiencing with the pads on your Alesis el...
Mon, 6 Feb, 2023 at 5:58 PM
When striking a trigger causes another trigger to sound unexpectedly, it is referred to as crosstalk (or XTalk). It’s not common, and your Strike module has...
Wed, 3 May, 2023 at 11:06 AM
If you've ever had to assemble an electronic drum kit, you'll know that it's not always as easy as it looks. Even accidentally swapping a sin...
Wed, 6 Dec, 2023 at 3:53 PM
If you're experiencing issues with your headphones not working properly with your Alesis Drum Module, there are a few things you can try to troublesh...
Fri, 15 Mar, 2024 at 8:23 AM
If you are unable to save changes to your kits, instruments or sequences on the DM10, it may be that the module is still in the default write-protected stat...
Fri, 27 Sep, 2024 at 4:03 AM
Alesis has identified an issue with some of the earliest Strata Core modules that may cause the module to intermittently freeze during power up. Fortunately...
Wed, 4 Dec, 2024 at 10:26 AM
Custom kits are one of the best features of the Strike Multipad. Being able to map samples from your own curated libraries and play off the pad in an organi...
Wed, 19 Oct, 2022 at 4:50 PM
When connecting an Alesis drum kit to your computer, it will send standard MIDI data, and your chosen drum plugin should respond to the force with which you...
Thu, 12 Sep, 2024 at 8:03 PM
Congratulations on purchasing your new Nitro Max Kit! If your Nitro Max Kit has been purchased new from an authorized reseller, you are eligible to receive ...
Mon, 20 May, 2024 at 2:45 PM