Alesis

Tracking is provided once your order departs our distribution center. (Monday-Friday, holidays excluded) You can track your order by using the FedEx trackin...

FedEx Ground Estimated delivery within 5-10 business days after the order is processed. FedEx 2nd Day Air Delivery within 2 business days after the or...

Typically, delivery takes 2 to 7 business days, depending on the distance from the package’s origin to its destination. Expect longer times outside the cont...

Yes, standard shipping to Alaska and Hawaii is free. Overnight and 2nd Day service is currently not available.

All orders ship via FedEx. Ground service is included free with every order.  Next Day and expedited shipping is offered for an additional fee and calculate...

The shipments FedEx delivers do not require a signature from the recipient. In many cases, FedEx will still attempt to obtain a signature at the designated ...

Whether you need to sign for your package or just want a little extra security, it's easy to request to hold a package for pickup at a convenient locati...

Please contact us through our contact page to start the replacement and claims process: https://www.inmusicstore.com/contact-us

Please confirm that you have checked everywhere the package might have been left by the driver. Contact us directly, we will submit a missing package report...

Please contact us, we'll make arrangements to expedite shipping of the part.  We'll respond to your inquiry during our normal business hours. https...